AI systems for Scottish hospitality
Shape the arc.
We build the systems behind the tables that stay full — booking that never misses a call, enquiries answered at midnight, reviews replied to before the guest gets home.
We work with a small number of hospitality businesses at a time, so every kitchen gets our full attention.
7:42pm, Friday
The floor's full. A table for four just cancelled by text. The phone is ringing about tomorrow's booking — and nobody's free to answer it.
Industry research suggests restaurants miss a significant share of incoming calls at exactly this moment — some studies put it as high as 4 in 10, concentrated in the busiest hours.
Most people who reach a busy tone don't call back. They call the next place on the list instead.
Roughly 3 in 10 callers who reach voicemail never redial. That's not a maybe — that's a booking gone, permanently, to a competitor.
Same night, with Arc running underneath it
Nothing about the floor changes. Everything about what happens next to a missed call does.
Try it yourself — this is running live, right now
Ask The Anchor's assistant anything.
Not a script. A real, working assistant, built on the same system every Arc client gets. Go on — ask it something.
What you just saw
The Full Partner system, end to end.
- A website built to take bookings, not just describe the menu
- An AI assistant answering enquiries day and night
- Automated review responses, sent within the hour
- A monthly content pipeline that runs itself
Arc Agency — AI systems for Scottish hospitality
hello@arcagency.uk · arcagency.uk
How it works
One sector. Everything we know, built into it.
A website that takes bookings
Mobile-first, fast, built to convert a hungry visitor into a confirmed table — not just describe the menu.
An assistant that never sleeps
Bookings, dietary questions, opening hours — answered instantly, day or night, without anyone on the floor lifting a finger.
Reviews answered, content that runs itself
Every review responded to within the hour. A newsletter and social content pipeline that goes out every month, without you writing a word.
Packages
Three ways to work with us.
Every kitchen is different. Tell us what's going on and we'll recommend the right fit — with a tailored price, not a one-size number.
Digital Foundation
For restaurants starting from scratch online.
- AI-powered website
- Basic booking chatbot
- Monthly maintenance
Our most requested package
Automation Starter
For kitchens losing time to the phone.
- AI booking or enquiry system
- Monthly email newsletter
- Review response automation
Full Partner
Everything shown in the demo above.
- AI-powered website
- Booking, reviews & enquiries automated
- Email + social content pipeline
We take on a small number of new kitchens at a time — enough to give each one proper attention, not so many we're spread thin.
Why hospitality, specifically
We don't dabble. This is the only sector we work in.
We're a small, focused team based in Lanarkshire, and we work exclusively with restaurants, cafés, and bars — nothing else. That's deliberate. We understand the floor, the pass, and the phone ringing mid-service, because it's the only world we build for. Occasionally we take on a trades enquiry too, but hospitality is where we live.
Get in touch
Book a consultation.
Two minutes. We'll come back with exactly what we'd build for you — and what it would cost.